cancellation & refund - policy

If you need to cancel your reservation at least 30 days before your check-in date, you will receive a full refund (excluding payment gateway charges).

For cancellations made between 30 days and 48 hours prior to check-in, we are unable to offer a refund. However, the amount paid can be utilized for a future stay at your chosen Minimalist Hotels property within 3 months of the original check-in date.

Cancellations made within 48 hours of check-in will be subject to a 100% retention charge, and no refund or credit will be provided.

We appreciate your understanding and look forward to welcoming you soon!